Adult Care Mediation

Adult Care Mediation can help to resolve disputes with between local authorities and health care organisations, residential and nursing homes, service providers, their customers and families, regarding for example:

• Assessments of Community Care
• Provision of Care at Home
• Family carers
• Direct Payments
• Respite and Residential Cares
• Financial Assessments
• Deprivation of Capital Decisions
• Level of Care Home Fees
• Social Care and Health Care needs
• Continuing Health Care
• Safeguarding Investigations
• Deprivation of Liberty Decisions

• Significant time and cost savings
• It is a voluntary process
• Parties demonstrate a commitment to seek a solution
• It provides an opportunity for each party to explain the issue from their point of view and how it affects them
• It fosters better understanding between the parties
• It encourages open and honest dialogue
• Positive and flexible solutions can be explored
• Mutually agreed outcomes are more likely to work